Privacy Policy

Welcome to Sueño Tourist Office. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us through our online forms.

By using this website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Sueño Tourist Office is a travel services provider based in Santorini, Greece, offering personalized tourist experiences including private transfers, island tours, vehicle rentals, boat trips, cruises, and other travel-related services.

Business Information

Sueño Tourist Office

Address: M. Danezi 207, Fira 847 00, Santorini, Greece

VAT Number: 167712467

Website: https://suenotourist.gr

Email: info@suenotourist.gr

Alternative Email: suenotouristoffice@gmail.com

Phone: +30 697 854 9063

2. Information We Collect

When you use our website, we may collect personal information that you voluntarily provide, including:

Full Name
Email Address
Telephone Number
Country of Residence
Information included in your message or inquiry

We only collect information that is necessary to respond to your request and provide our services.

Additionally, our website may automatically collect certain technical information, such as:

IP Address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit
Referring website

This information is collected for security, statistical analysis, and website improvement purposes.

3. How We Use Your Information

Your personal information may be used to:

Respond to your inquiries.
Provide information about our services.
Arrange transportation, tours, rentals, or travel experiences upon request.
Improve our website and customer experience.
Maintain website security.
Comply with legal obligations where applicable.

We do not sell, rent, or trade your personal information to third parties.

4. Contact Forms

If you contact us using our website’s contact form, the information you submit is used solely to respond to your inquiry.

We only collect the information necessary to communicate with you and provide the requested assistance.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences.
Improve website functionality.
Analyze website traffic.
Maintain website security.

You can configure your browser to refuse cookies. Please note that some website features may not function properly if cookies are disabled.

6. Analytics

Our website may use analytics services to better understand visitor behavior and improve the quality of our website.

Analytics tools may collect anonymous information such as:

Number of visitors
Pages viewed
Time spent on the website
Device type
General geographic location

This information is used exclusively for statistical purposes and does not identify individual visitors.

7. Third-Party Services

Our website may include links or integrations with third-party services, such as:

Google Maps
Social Media Platforms
Email applications
Telephone links

These services operate under their own privacy policies. We encourage you to review their privacy practices before providing personal information.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although every reasonable effort is made to safeguard your information, no method of internet transmission or electronic storage is completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

Respond to your inquiry.
Provide requested services.
Comply with applicable legal obligations.
Resolve disputes if necessary.

Once the information is no longer required, it is securely deleted or anonymized where appropriate.

10. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

Access your personal data.
Request correction of inaccurate information.
Request deletion of your personal data.
Restrict the processing of your information.
Object to certain processing activities.
Withdraw your consent where processing is based on consent.
Request a copy of your personal data in a portable format.

To exercise any of these rights, please contact us using the details provided below.

11. Children’s Privacy

Our services are intended for adults and are not directed toward children under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been submitted, we will promptly remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

The latest version will always be available on this page together with the updated revision date.